If you are part of a marketing team at a critical access hospital, you’re likely wearing many hats, if not all the hats. Small teams or a one-person department are the norm, but that doesn’t mean you can’t make a big impact for your organization. Limited resources necessitate a marketing strategy that outlines specific priorities including goals and tactics for achieving those goals. We know your time is limited, so we’re sharing a few ideas we think will help your marketing strategy have an even greater impact.
Prioritize Storytelling
You already know storytelling in marketing is extremely powerful. But did you know that telling one person’s story is more effective than sharing a group’s story? This is known as the Identifiable Victim Effect. Research has shown that donations double when fundraising organizations focus on one person versus a group of people. What does this mean for your critical access hospital? Sharing the story of a single patient, provider, nurse or staff member is a great way to encourage prospective patients to consider your organization for their health needs.
Repurpose Content
Turn a little into a lot by repurposing content. If you have a great story, are you utilizing it across channels? That includes your website, social channels, e-blasts, direct mail and more. Just remember to tailor the content for the channel. Social posts should be short, bite-sized information with links to longer stories online. A research document is going to have a different tone than a blog post. While tone and length may vary, that doesn’t mean you can’t repurpose the same story across channels.
Invest in Videos
All you have to do is look at social media (TikTok, Instagram, Facebook, Snapchat, etc.) to see that videos reign. However, no one wants to watch a grainy video in a poorly lit hospital hallway, so doing it right means investing the right resources. While that may seem daunting, it doesn’t have to be. You can get tons of great video content out of a single day of shooting. The trick is planning out your shots and interviews well in-advance and having a detailed approach to the content you plan to capture. That shot list will help you maximize the video crew’s time on the day of the shoot. Then that video content can be edited into multiple videos for you to share across channels.
Answer Common Questions
When it comes to your website, SEO is essential. If you provide concise, straightforward answers to common questions, your content is going to rank higher. Not only that, but answering questions shows your organization’s authority and credibility. Is there a trending topic in the health sphere? Has one of your providers weighed in? What’s important to your audience and your community? These are some of the things you can ask yourself when you’re considering where to invest your energy.
Stay consistent
When it comes to the design of your materials, remember to keep consistent with your brand. Having a strong brand is a matter of repetition. Your materials across channels should align in a cohesive manner that makes your brand front and center. New ideas are excellent but be sure they align with your brand. There can be a pull to do something different – especially when you’re the only person generating these materials each day – but be sure your hospital’s brand stays consistent. A brand style guide is key to staying on brand and on message.
If you have questions about developing a marketing plan for your critical access hospital, or you’re looking to partner with marketing professionals who can move the needle for your organization, contact Amperage Marketing + Fundraising at 319.268.9151 or rholland@amperagemarketing.com.